Help & FAQs
Answers to the questions we hear most.
How long does delivery take?
Same-day delivery is available within Malé for orders placed before 4pm. Hulhumalé and Vilingili are next-day, and other islands ship by freight (2–5 days).
What payment methods do you accept?
We accept cards, cash on delivery, and bank transfer. All card payments are handled by a secure payment provider — we never store your card details.
What is your returns policy?
14-day easy returns on unused items in their original packaging. Refunds are issued to your original payment method within 5 business days.
Can I order without an account?
Yes — guest checkout is available. You only need an email so we can send your order confirmation. Creating an account lets you track orders and check out faster.
How do I track my order?
Sign in and open “My account” to see every order and its status: confirmed, paid, dispatched and delivered. Guests receive updates by email.
Do you offer promo codes?
Yes — enter a valid promo code at checkout to see your discount applied before you pay.
Still need help?
Contact support